Remote working is now a core part of the modern workplace. While it brings incredible flexibility and efficiency, managing remote teams requires a shift in mindset and skills. To navigate this landscape successfully, managers must focus on understanding team behaviours, communication styles, and motivational drivers. Let’s explore how behavioural insights can help you build a high-performing remote team.

Why Behavioural Insight Matters in Remote Work

In an office, it’s easy to observe how people work and offer immediate feedback. Remote working changes that dynamic, making it crucial to understand each team member’s unique behavioural patterns. These insights allow you to anticipate how they might handle remote work and determine the kind of support they need to succeed. Let’s delve into some key behavioural patterns and how you can adapt your management style accordingly.

Communication Styles Across Your Team

Effective communication underpins remote team success, but how it’s best delivered can vary widely depending on individual preferences.

Some team members are big-picture thinkers who excel when they see the overarching vision of a project. They’re motivated by the "why" behind their work and don’t want to get bogged down in the details. For these individuals, make sure to articulate the overall goal clearly and regularly update them on how their contributions align with the broader strategy.

Others are more detail-oriented. These individuals thrive on specifics and struggle without clear instructions or step-by-step guidance. For them, supplement high-level explanations with detailed plans, and follow up to ensure they have all the information they need to move forward confidently.

Similarly, people differ in how they take action. Some are natural initiators, quick to act and eager to start, sometimes without a fully-formed plan. They do well in dynamic environments where they can stay busy and see progress. Keep them engaged by providing regular updates and giving them new challenges to tackle.

Others are more reflective, preferring to take time to analyse and prepare before diving in. They work best with structured timelines and advance notice of what’s expected. For these team members, share information early and follow up during meetings to confirm understanding.

Deciphering Motivation Drivers

Understanding what drives your team members at work is key to keeping them engaged and productive.

Achievement-oriented individuals are motivated by clear goals and recognition. They respond well to measurable objectives and appreciate it when their accomplishments are acknowledged. Regularly share milestones and celebrate wins to keep them inspired.

For those who value affiliation, it’s all about connection. They thrive on relationships and a sense of belonging. Virtual team-building activities or casual check-ins can help maintain that sense of camaraderie, as can recognising how their work benefits the team or clients.

Power-oriented individuals, on the other hand, are motivated by having control over their tasks or projects. They appreciate opportunities to lead and take ownership. Give them autonomy, avoid micromanaging, and ensure they have the chance to make an impact.

Creating the Right Work Environment

Different working styles require different approaches. Some people thrive on independence, preferring minimal distractions and the freedom to get on with their tasks. For them, it’s important to provide autonomy and keep check-ins to a minimum.

Others perform best when they feel connected to their colleagues. They need regular interaction to stay motivated. For these individuals, schedule frequent video calls, encourage group discussions, and use tools like instant messaging to foster a sense of collaboration.

Influencing in a Remote Environment

People vary in how they process feedback and make decisions. Some rely on external validation and appreciate regular feedback. For these individuals, use tools to track progress and highlight their contributions during team meetings or one-on-one sessions.

Others are more internally driven, trusting their own judgement above external opinions. For them, offer opportunities to make decisions independently and frame feedback in a way that aligns with their self-assessment.

Structuring Work for Productivity

When it comes to structuring work, preferences can vary. Some individuals thrive on routine and process. They find comfort in following established workflows. If this describes someone on your team, create clear procedures and ensure they know exactly what’s expected.

Others are more flexible and excel when they have variety and autonomy in their tasks. These team members appreciate having choices and the opportunity to contribute creatively. For them, allow space for innovation and offer options in how they approach their work.

By adapting your management style to the unique needs of each team member, you can foster a productive and supportive remote working environment. With effective communication, tailored motivation strategies, and the right structures in place, your remote team can not only perform well but thrive in today’s dynamic workplace.

Looking for more? Download our Remote Set Up Checklist HERE.

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